Privacy Policy

Overview

This Privacy Policy describes how VMENG YZYi (“we”, “us”, “our”) collects, uses, stores and discloses your personal information when you browse, register an account, place orders or interact on our website. This policy forms part of our Terms of Service.

By accessing and using our website services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our site.

Effective Date: 2026‑09‑06

Personal Information We Collect

We collect personal data you voluntarily provide to us, as well as certain information automatically collected during your visit:

Information you submit manually

Account‑related data: name, email address, phone number, account password.
Order‑related data: shipping address, billing address, recipient information, order notes, custom‑order requirements.
Communication data: messages sent via contact form, email, WhatsApp and other support records.

Automatically‑collected information

Device information: browser type, operating system, device identifier, IP‑address.
Website usage data: access time, viewed pages, click‑through records, referring URLs.
Cookies and similar tracking technologies: We use cookies to remember preferences, analyze site traffic and improve user experience. You may adjust your browser settings to refuse cookies, but some functions of our website may become unavailable.

How We Use Your Personal Information

We use collected information for the purposes below:

Process, fulfill and manage your orders, including production, shipment, after‑sales support for regular and custom‑made products in accordance with our Shipping Policy and Return & Refund Policy.
Verify user identity, maintain your account, handle return & refund applications submitted from your account center.
Respond to customer service inquiries, resolve disputes and provide technical support.
Send service‑related notifications regarding order status, updates to store policies; marketing emails will only be sent with your explicit consent, and you may unsubscribe at any time.
Prevent fraud, secure website operation, troubleshoot technical failures.
Conduct anonymous statistical analysis to optimize product offerings, website layout and user experience.

Sharing & Disclosure of Personal Data

We will not sell your personal information to third‑parties for commercial purposes. Your data may only be shared in limited scenarios:

Authorized service providers: Payment processors (PayPal), logistics carriers, cloud hosting and analytics tools necessary for completing orders and operating the website. These third‑parties are bound by data‑protection obligations.
Legal requirements: We may disclose information if required by law, court order or valid official regulatory request.
Business transfer: In the event of merger, acquisition or asset transfer, user personal data may be transferred as part of business assets.

Data Retention

Order and transaction‑related data: retained for the period required to complete transactions and satisfy applicable tax‑ and legal‑compliance obligations.
Your account data: kept until you request account deletion.
Customer‑service correspondence: stored for reasonable business‑support cycles.
Marketing‑related data: stored until you withdraw your consent or unsubscribe.

Your Rights

For European / EEA / UK users (GDPR‑related rights)

You hold the right to access, correct, request deletion of your personal data, restrict processing, request data portability, and object to certain processing activities. You also have the right to withdraw previously‑given consent at any time.

For California residents (CCPA)

You have rights to know what personal information we collect and how it is used; request deletion of your personal data; opt‑out of sale of personal information (VMENG YZYi does not sell personal data).

To exercise above rights, please contact us through our published contact channels. We will verify your identity before processing your requests.

Data Security

We adopt commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration or disclosure. No internet transmission or electronic‑storage method can guarantee 100% absolute security.

Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 16 years old. If you believe we have collected data from minors, please contact us immediately for removal.

Cross‑Border Data Transfer

Your personal information may be stored and processed on servers located outside your country or region, where data‑protection rules may differ. By using our website, you agree to such cross‑border data transfer.

Cookie Notice

Cookies are used for site‑function realization, preference storage and traffic‑analysis purposes. You can manage or disable cookies in your browser settings. Disabling cookies may affect some website features.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Revised versions will be published on this page with updated effective date. Continued use of our website after updates means you accept the revised policy.

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy and personal‑data‑related matters, please reach out via our official contact information displayed below.

Yiwu Weimeng E‑commerce Firm
Address: Futian Sub‑district, Yiwu City, Zhejiang Province, P.R.China
Email: service@vmengyzyi.com
Phone: +86‑15303999920